Terms And Conditions

Terms and Conditions Policies:

The terms and conditions listed in the page are applicable to any contacts entered between the customer and us through the mdlautoparts.com.By using the website, you are agreeing to the terms and conditions and your interactions will be governed as such. MDL Auto Parts is based out of the UK and is governed by common law.

Order Acceptance and Processing of Terms and Conditions :

When an order is placed by you, an automatic email will be sent to you to confirm that we have received the details of your offer. This offer is only accepted when we send you an email verifying that your order has been dispatched and only at this stage the contract is agreed between us and the customer. 

In the case of orders with incomplete information or when there is suspicion of fraud, we reserve the right to delay or cancel orders. In such terms and conditions, unless we can accurately verify these details, a full refund will be issued to the payment method used.

Pricing and Payment

Every effort is made to make sure the prices on the website accurately reflect the product. In the highly unlikely case of an error, we reserve the right to cancel the order or get in touch with you to figure out the best way to proceed. The prices listed on the site are in GBP. The total cost of purchase is the price of product being ordered, delivery and VAT where applicable.


This information will be displayed clearly before checking out and placing an order. We accept payment from all major debit or credit cards through PAYPAL and PAYONEER, further it is only deducted once we process your order, but we reserve the right to reject any form of payment that we deduce to be unsecure.

Shipping and Customs

All orders received before 12 pm will be shipped the next day in the case that the parts are in stock. When parts are unavailable in stock, a slight delay may occur during the process of us receiving the part and processing it to be shipped to you. Finally in the case that we cannot procure the part or find a suitable alternative, we will promptly inform you and cancel the order and offer a full refund.


We reserve the right to ship up to 3 days after purchase. We do not shoulder any liability for shipping delays caused due to matters outside our control such as industrial disputes. In such as case, we will endeavor to offer the customer an alternative delivery method or a full refund. Charges such as customs and duty for overseas customers are out of our hand due to different jurisdictions and we do not accept any liability for such matters.   

Terms and Conditions Cancelling Orders

In the case of order cancellations, we require you to notify us by email or telephone before order has been dispatched. Sometimes due to high volumes, we may be unable to stop a cancelled order from being shipped. In such a case, the cancellation will be treated as a return and the appropriate procedure will be followed.

Returns and Returns Handling Charges

Returns are accepted up to the 14th day after the sale. When making a returns, please get in touch with the sales team to avail yourself of a return form. In the form, state the reason for return, such as product not required anymore or state any defect if any present. For a full refund, we require to be sent the part in its original packaging with any supporting contents such as warranties and instructions. 


If an item is returned in an incomplete state a 20% handling charge will be imposed, provided the item is in sellable terms and conditions. In the case of a return, it is the customers responsibility to ensure that the product reaches safely to us and all associated returns handling charges are to be paid by the customer except in the case of a defective product. 

Terms and Conditions with Guarantee :

The parts guarantee is only valid, if aa part is used for its correct application, without any modification. The validity of the warranty is for a duration of 6 months and items such as light bulbs are excluded. Furthermore, the coverage of the guarantee is only up to the cost of replacing the defective part and does not cover any further liability such as installation costs.

Customer Information

Before creating a customer account or proceeding to payment, it is crucial to double-check the accuracy of the contact information you provide. It is your responsibility to maintain your username and password for accessing your customer account securely. Under no circumstances should you share the account access details with anyone else.

Details of customers:

As a customer, you hold full responsibility for your customer account and all actions performed within it. If you suspect or become aware that your customer account details, such as username and password, have been compromised by a third party, 

It is essential to inform us immediately.We will retain your personal information, including your name, address, and order history, for a minimum period of 7 years for terms and conditions policy. This retention is necessary for processing and delivering your orders and maintaining correspondence, including responding to reviews and other inquiries.

Terms and Conditions Liability limitations and disclaimers: 

MDL Auto Parts offers its services “as is” and makes no explicit or implicit promises about the functionality of the website or the correctness, comprehensiveness, dependability, or appropriateness of the data, content, or materials it contains.

MDL Auto Parts and its suppliers disclaim all liability for any kind of damages—direct, indirect, incidental, special, or consequential—that result from using our website, goods, or services in any way.

 User Conduct:

 By using MDL Auto Parts, you consent to refrain from any actions that would damage, disable, overload, or impair our website or prevent anybody else from using it and enjoying it. Additionally, you commit to not attempting to access any part of MDL Auto Parts or any other network or system that is connected to our website without authorization.


 You agree to receive electronic communications from MDL Auto Parts while utilizing our services. Promotional content and details about your transactions and account may be included in these messages. Emails with promotions can be unsubscribed from at any time.

Service Modifications: 

With or without prior notice, MDL Auto Parts has the right to alter or terminate, temporarily or permanently, any portion of our services. We won’t be responsible for any changes, pauses, or cancellations of our services to you or any other party.


At any time and without prior notice, MDL Auto Parts maintains the right, in our sole discretion, to end your access to the website and any linked services by terms and conditions, in whole or in part. Your account and access to MDL Auto Parts may be terminated for any violations of these conditions.

Entire Agreement: 

These terms and conditions, which govern your use of the website and services, completely replace any previous understandings or agreements between you and MDL Auto Parts.


These conditions are severable from one another, and their validity and enforceability will not be impacted if any part of them is found to be illegal, void, or unenforceable.

Modifications to Terms and Conditions: 

MDL Auto Parts protects the right, at any moment, to update, alter, or amend these terms and conditions. We will have the most recent version on our website. You agree to any changes to these terms by continuing to use MDL Auto Parts after they are posted.

Reviews and Comments from Customers: 

MDL Auto Parts appreciates comments and reviews from customers. You give MDL Auto Parts a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, edit, adapt, publish, translate, distribute, and display any content you submit to our website, including reviews, comments, and other content.


By using or being unable to use MDL Auto Parts or its services, submitting user content, breaking these terms and conditions, or violating the rights of any third party, you agree to indemnify, defend, and hold harmless MDL Auto Parts, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees).

Links to Third-Party Websites: 

MDL Auto Parts might have links pointing to other websites. These links are just for your convenience and are not endorsed by MDL Auto Parts in any way. Third-party websites’ practices, privacy policies, and content are not our responsibility. You use websites owned by other parties at your own risk.


MDL Auto Parts is dedicated to making its website user-friendly for as many people as possible, irrespective of their technological background or level of competence. We are always working to make our website more accessible. If you run into any accessibility issues, please get in touch with us so we can hear from you and help.

Cookie Policy: 

To improve your online experience, MDL Auto Parts uses cookies. You agree to the usage of cookies in line with our Cookie Policy by using our website. By collecting information about your preferences through cookies, we can better customize our services to match your needs.

Notification of Changes:

 MDL Auto Parts shall notify visitors to our website of any material modifications to these terms and conditions by prominently posting notice of the changes. It is your duty to check these terms and conditions from time to time and to be aware of any updates.

Contact Information: 

Please email us at [Your Contact Information] with any queries or worries you may have regarding these terms and conditions.

We appreciate you selecting MDL Auto Parts. We value your patronage and work hard to offer a reliable and transparent platform for all of your car requirements. Your happiness and trust in our abilities are our top priorities.